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Q is the question, A is the answer.


Q: Are you trading company or manufacturer ?
A: We have 11 year experience in the production of the factory, we are Yangzhou mold production base. For the customer we offer the price of competitive, professional production, adequate supply, high production efficiency, greatly expanding the interests of customers.


Q: How long is your delivery time?
A: Generally it is 2-7 days if the tools are standard. Or it is 15-20 days if the tools is special forming shape.

 

Q: Do you provide samples ? is it free or extra ?
A: Small value samples can be free provided if have batch order, but buyers need pay the shipping cost; High value samples can be provided, but need pay for the cost.


Q: Do not receive the goods after payment or product delivery error how to do?
A: This will not happen.


Q: How is your after-sales service?
A: After the delivery of mold quality problems, replacement(except man-made damage)

 

Q: What is your terms of payment?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.


Q: What do I need tell you if I want to place an order?
A: 1. Tell us the corresponding punch type;
     2. Tell us product name, specification and quantity;
     3. Tell us die clearance or thickness and material of processed sheet.


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